Terms & Conditions (UK Ecommerce)

 

Last updated: 06/01/2026

These Terms & Conditions apply to all purchases made from Battle Nexus The Hobby Centre Ltd (“we”, “us”, “our”) through www.battlenexusthehobbycentre.co.uk (the “Website”). By placing an order, you agree to these Terms & Conditions.

1. Business Information

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  Business name: Battle Nexus The Hobby Centre Ltd

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  Registered address: Unit 19 Pant Glas Industrial Estate, Bedwas, Caerphilly, CF83 8DR

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  Email: sales@battlenexus.co.uk

 

2. Products

• All products are physical goods.

• Product descriptions and images are provided for illustrative purposes and may vary slightly.

• We reserve the right to amend product descriptions, pricing, and availability at any time.

 

3. Orders

• All orders are subject to acceptance and availability.

• Once your order is placed, you will receive an order confirmation email.

• A contract is formed once we dispatch the goods.

• We reserve the right to refuse or cancel any order.

 

4. Prices & Payment

• Prices are displayed in GBP and include VAT unless stated otherwise.

• We accept payment via PayPal, Klarna, Clearpay, and Wix Payments.

• Payment must be completed or authorised before goods are dispatched.

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  Klarna: Klarna offers regulated payment options which may allow you to pay later or in instalments. Klarna is authorised and regulated by the Financial Conduct Authority. Klarna’s own terms and conditions apply to your use of their services and are provided to you during checkout.

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  Clearpay: Clearpay provides a pay‑in‑instalments service. Clearpay is regulated by the Financial Conduct Authority. Clearpay’s terms and conditions apply and will be presented to you at checkout.

• We do not control Klarna or Clearpay’s decision‑making processes and are not responsible for their approval or refusal of payment plans.

 

5. Delivery

• Delivery times are estimates and not guaranteed.

• We are not responsible for delays caused by third-party couriers.

• Risk passes to you once goods are delivered.

 

6. Consumer Right to Cancel (Distance Selling)

• Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods.

• To cancel, you must notify us in writing. You then have a further 14 days to return the goods.

• Returned items must be unused, in original packaging, and in resalable condition.

 

7. Refunds

• Refunds will be issued within 14 days of receiving returned goods.

• Original delivery charges are refundable (standard delivery only).

• Return postage costs are your responsibility unless goods are faulty.

 

8. Faulty or Incorrect Goods

• If goods are faulty, damaged, or incorrect, please contact us within a reasonable time.

• Your statutory rights under the Consumer Rights Act 2015 are not affected.

 

9. Liability

• We are not liable for indirect or consequential losses, including losses arising from third‑party payment providers’ decisions or actions.

• Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any matter for which liability cannot legally be limited

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10. Intellectual Property

• All content on the Website is owned by or licensed to us and may not be used without permission.

 

11. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Cookie Policy (Wix-Compatible)

This Cookie Policy explains how Battle Nexus The Hobby Centre Ltd uses cookies on www.battlenexusthehobbycentre.co.uk.

1. What Are Cookies?

• Cookies are small text files placed on your device to help websites function properly and improve user experience.

 

2. Cookies We Use

Our Website is built on Wix, which uses cookies for the following purposes:

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  Essential Cookies: Required for core functionality such as security, shopping cart, and checkout.

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  Analytics Cookies: Used to understand how visitors use the Website (e.g. page visits, traffic sources).

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  Marketing Cookies: Used to deliver marketing communications and measure campaign effectiveness.

 

3. Managing Cookies

• You can manage or withdraw your cookie consent at any time using our cookie consent banner or through your browser settings.

• Disabling cookies may affect website functionality.

 

4. Third-Party Cookies

• Wix and integrated services may place third-party cookies on your device. These providers act as independent data controllers.

 

5. Updates to This Policy

• We may update this Cookie Policy from time to time. Any changes will be posted on this page.

 

Checkout & Marketing Consent Text

 

Checkout Consent (Required)

By placing your order, you confirm that you have read and agree to our Terms & Conditions and Privacy Policy. If you choose Klarna or Clearpay, their terms and conditions will also apply.

 

Marketing Email Consent (Optional)

I would like to receive marketing emails about products, offers, and updates. I understand I can unsubscribe at any time.

 

Marketing Footer (Email-Compliant)

You are receiving this email because you opted in via our website. You can unsubscribe at any time by clicking the link below.

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